Women in Tech: Q&A with a Product Trainer

Women in Tech: Q&A with a Product Trainer

As part of Cybertill’s 2021 International Women’s Day activities we are bringing a series of interviews with Cybertill’s ‘Women in Tech’. Our latest is with Carly, a Product Trainer who started on our Support team and has worked her way up Cybertill over the years.

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Sustainable shopping: How tech can facilitate conscious consumerism

Sustainable shopping: How tech can facilitate conscious consumerism

We partnered with Retail Gazette to survey retail technology leaders about their sustainable priorities over the next 12-months and produced a report which details investment in schemes such as product buy back, second hand selling, product rental, charitable donations, e-receipts, ethical product lines, sustainable packaging, reducing stock wastage, and much more.

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Retail tips for Wine & Spirits retailers in a post-covid world

Retail tips for Wine & Spirits retailers in a post-covid world

Back in February 2020, in the time when the craziest thing that had happened this year was Meghan and Harry leaving the Royal family (a simpler time!) we wrote a blog post about the Top 5 wants of the wine shopper. The survey was based on a survey with 1,088 US adults aged 21+ on their purchasing experiences and preferences of alcohol stores, and the results of which were quite interesting.

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Life after lockdown

Life after lockdown

With the curve starting to flatten, many are now looking towards what life after lockdown will be like and the measures that must be taken to ensure a safe return to normality (whatever that may be!).

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Alder Hey needs you

Alder Hey needs you

We want to show our appreciation in any way that we can, and with their charity shop being closed for the time being and fundraising events being cancelled, here’s a list of the many ways that you can still support the fantastic charity.

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NRF 2020: The Directors’ Cut

NRF 2020: The Directors’ Cut

All retail eyes were on New York last week as the annual National Retail Federation (NRF) held their annual exhibition which our Directors were lucky enough to attend this year thanks to one of Cybertill’s partners, PartnerTech (excuse the pun!) who had a very impressive stand at the show, but more on that later.

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Retail Inventory: Expectations vs Reality

Retail Inventory: Expectations vs Reality

A report investigating consumer expectations about omnichannel stock visibility and comparing customer-facing services such as real-time stock availability by store, same day collection, and mobile usability of 140 retailers with over 30 stores in the UK.

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Gen Z Market Research 2019

Gen Z Market Research 2019

This report has the results from a Cybertill sponsored YouGov survey of 18-24-year-olds living in the UK. The survey covered topics such as: click and collect preferences, shopping channel preference by retail sector, experiential retailing, loyalty schemes and discounts.

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Retail Consumer Data: UK Parents 2018

Retail Consumer Data: UK Parents 2018

This report covers; how much of online purchasing is aided by in-store browsing, the most frustrating part of click and collect for parentsWhat in-store tech is most desired by parents, including featured retailer case studies.

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Social Media and Retail Were Made for Each Other

Social media is now not only a ‘nice to have’ for retailers, it’s an important sales channel that can be utilised to grow their business. A recent study by DigitasLBi’s showed that social media is influencing an increasing number of purchases both on and offline.... Read more

Champion independent retail this Small Business Saturday

During this busy Christmas period, with major retailers pushing discounts and launching high budget marketing campaigns, independent retailers may feel a little forgotten. However, as we’re sure many will agree, it’s often those shops where you find the most unique... Read more

Will this year’s Black Friday be the UK’s biggest yet?

Black Friday, always the day after Thanksgiving, is a day that instils excitement in all American shoppers and leaves retailers pitting against each other to offer the best deals and draw the biggest crowds. It typically marks the start of Christmas shopping in the US... Read more

Are you ready for the changing trends in sports retail?

With Christmas fast approaching multi-channel retailers are feeling confident about this festive season – 70% in fact, compared to 52% in 2013 according to a survey by Barclays. It also appears that consumers really embrace multi-channel retail, especially at peak... Read more

The Single Customer Conundrum

With the UK’s shoppers increasingly using a variety of ways to shop, be it in-store, online or via mobiles, the problem of keeping track of these various customer and sales records and a need to manage them effectively has become more necessary than ever. Imagine... Read more

Want to grow online sales…then offer click and collect

So you have seen the perfect item online, you’ve placed your order and wait patiently for it to arrive. Only to find that the one moment you went out for milk, the courier arrived and you missed your delivery and now need to rearrange another delivery or cancel your... Read more

Convergence: It’s all coming together for UK’s retailers

With so much talk in the news regarding high street retail, it can be easy to succumb to the ‘doom and gloom’ outlook presented – even from Cybertill’s own research. However in the last couple of months, there have been signs of retail growth. So just what is the... Read more

Social Media…the Emperor’s new clothes?

Has your company got a Twitter account, a Facebook or LinkedIn or Google Plus page…the list could go on. Most businesses have these now, whether they use them and post to them is a different matter. If your business has not got a social media presence then do... Read more
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