Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
As part of Cybertill’s 2021 International Women’s Day activities we are bringing a series of interviews with Cybertill’s ‘Women in Tech’. Our latest is with Carly, a Product Trainer who started on our Support team and has worked her way up Cybertill over the years.
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RetailX Blue Paper: Cloud-native EPoS. How adopting a cloud-based electronic point of sale can help retailers to realise better service and efficiencies in both channels.
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We partnered with Retail Gazette to survey retail technology leaders about their sustainable priorities over the next 12-months and produced a report which details investment in schemes such as product buy back, second hand selling, product rental, charitable donations, e-receipts, ethical product lines, sustainable packaging, reducing stock wastage, and much more.
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Deciding to migrate to a new pos software for your store is never a decision to be made lightly. Here is some advice to consider.
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Retailers who have well maintained online channels or integrated ecommerce and pos are at an advantage. Here are a few fresh ideas I hope can bring you and your customers some joy.
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Back in February 2020, in the time when the craziest thing that had happened this year was Meghan and Harry leaving the Royal family (a simpler time!) we wrote a blog post about the Top 5 wants of the wine shopper. The survey was based on a survey with 1,088 US adults aged 21+ on their purchasing experiences and preferences of alcohol stores, and the results of which were quite interesting.
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Shopping isn’t what it used to be in-store. As we enter another schoolwear shopping season after or in the midst of Covid-19 with tight restrictions and uncertainty, it’s important for retailers to be buttoned up and feel confident.
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As the world continues to grapple with the effects of COVID-19, no part of society seems to be left unscathed. Fears are surmounting around the worlds economic health, and the dramatic changes to our lives ahead.
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With the curve starting to flatten, many are now looking towards what life after lockdown will be like and the measures that must be taken to ensure a safe return to normality (whatever that may be!).
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We want to show our appreciation in any way that we can, and with their charity shop being closed for the time being and fundraising events being cancelled, here’s a list of the many ways that you can still support the fantastic charity.
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We have created these 7 tips that will help maintain your health and wellbeing whilst being in the confines of your home.
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Retail used to be about selling stuff, now it’s about emotions. So, why are many retailers still selling stuff?
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All retail eyes were on New York last week as the annual National Retail Federation (NRF) held their annual exhibition which our Directors were lucky enough to attend this year thanks to one of Cybertill’s partners, PartnerTech (excuse the pun!) who had a very impressive stand at the show, but more on that later.
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Emerging marketplaces are shaking things up with new and innovative ways of selling, while giving back to society at the same time. This sustainable element makes them ideal for charity retailers.
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Gifting doesn’t need to cost the earth, here is Cybertill’s handy Thrift Gift Guide to help you gift in a more sustainable way.
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As back-to-school shopping draws to a close, now is the time to reflect and take stock of how your busy period went. What went well? Could it have ran better? Did your customers leave happy or frustrated? Were your staff calm or overwhelmed?
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A report investigating consumer expectations about omnichannel stock visibility and comparing customer-facing services such as real-time stock availability by store, same day collection, and mobile usability of 140 retailers with over 30 stores in the UK.
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Listen to the live webinar Q&A where Cybertill brings together a full panel of Gen Z consumers from varying backgrounds, interests and personality types.
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Featured in the Telegraph’s Business Reporter, read what Cybertill founder and CEO Ian Tomlinson thinks about the future of retail.
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One retailer who has taken this on board is Lush. With its new store opening right on our doorstep in Liverpool, it would have been rude not to take a peek.
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In this tech-driven world and especially when looking at retail technology and successful omnichannel retailing, data and analytics should be the DNA of any retail business. Essential for growth, understanding and retail strategy.
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How can retailers use new technologies to capture the attention of customers?
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This report has the results from a Cybertill sponsored YouGov survey of 18-24-year-olds living in the UK. The survey covered topics such as: click and collect preferences, shopping channel preference by retail sector, experiential retailing, loyalty schemes and discounts.
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This report features exclusive data from a Cybertill-sponsored YouGov consumer survey covering in-store technology, loyalty, omnichannel fulfilment and more.
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This report covers; how much of online purchasing is aided by in-store browsing, the most frustrating part of click and collect for parentsWhat in-store tech is most desired by parents, including featured retailer case studies.
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