Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
In a report released this week, the Environment Audit Committee has called on the government to end this era of throwaway fashion, with less than 1% of material used to produce clothing being recycled into new clothing at the end of its life.
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Situated in the heart of North Staffordshire and Stoke-on-Trent, Douglas Macmillan Hospice, or Dougie Mac as it’s charity shops are commonly known, provides care and support to people facing life-limiting illnesses.
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As back-to-school shopping draws to a close, now is the time to reflect and take stock of how your busy period went. What went well? Could it have ran better? Did your customers leave happy or frustrated? Were your staff calm or overwhelmed?
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Cybertill’s RetailStore is a retail management platform built with schoolwear in mind. This brochure looks at how Cybertill can make schoolwear retailing as easy as A B C…
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Read how W M Nicholls has improved customer service with real-time stock visibility, inter-branch transfers and an intuitive loyalty scheme.
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Cybertill’s RetailStore is a fully omnichannel retail EPoS system built in partnership with retail jewellers. Shopping for jewellery is always a personal experience, and jewellery retailers need software that they can rely on to give the best possible service to their customers. Cybertill’s retail management software helps high street jewellers digitise their business.
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Established in 1925, the family-owned WM Nicholls has four stores located across the idyllic Brecon Beacons National Park in Wales.
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Thursday 27 June, 10:00 BST
Sign up now for a live webinar demo of the RetailStore platform with a specific focus on the front-end EPoS till interface and the loyalty module.
Listen to the live webinar Q&A where Cybertill brings together a full panel of Gen Z consumers from varying backgrounds, interests and personality types.
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National charity Barnardo’s work to transform the lives of the UK’s most vulnerable children, helping thousands of families each year build a better future. With over 700 shops across the UK, its retail operation generated £15m profit in 2018, 25% up on previous years.
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Making the switch from a manual retail system to EPoS doesn’t have to be as daunting as it sounds. In fact, it can be quite liberating to retailers of all sizes, freeing up time and resource to serve customers and sell more, rather than be tied down to admin work.
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Create loyalty schemes you know your customers will love with Cybertill’s CharityStore fully configurable Loyalty module that can really help you make sense of your shopper and donor data, letting charities optimise loyalty programmes to deliver real value to supporters.
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Cybertill’s connected out-of-the-box to the RetailStore CRM module, and fully configurable, Loyalty module can help you really make sense of your customer data and optimise your programme to deliver real value to your customers.
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In this tech-driven world and especially when looking at retail technology and successful omnichannel retailing, data and analytics should be the DNA of any retail business. Essential for growth, understanding and retail strategy.
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The next instalment of loyalty blogs looks at the schemes offered, Boots and Superdrug go head to head, looking at pros and cons for both programs and who is truly omnichannel.
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How does your charity promote Gift Aid? This blog post looks at the 4 essential promotional activities charity retailers can use to improve how they ask for Gift Aid on donated goods.
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How can SMEs build a clever customer relationship management system that lets them win customer loyalty?
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Retailers, keeping your customers loyal in 2019 may be more simple than you think. This blog post looks at the expectations versus the reality of loyalty schemes and 7 steps retailers can take to achieve omnichannel loyalty success with their retail management systems.
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Is part of your retail business strategy to go omnichannel? This blog post looks at the 6 key benefits that come with implementing a true omnichannel retail management software platform.
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This report features exclusive data from a Cybertill-sponsored YouGov consumer survey covering in-store technology, loyalty, omnichannel fulfilment and more.
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This report holds a data deep-dive into the current loyalty scheme offering in fashion, and an insight into what really encourages repeat purchases in customers.
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Cybertill’s fully integrated end-to-end retail management platform for multi-store retailers is hard to explain unless you see it yourself. This 56-page document explains the RetailStore platform in-depth.
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First up in Cybertill’s new series of loyalty blogs is John Lewis. Read about why Product Marketing Manager Elizabeth loves to shop in John Lewis and what keeps her going back for more!
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Paul A. Young is a groundbreaking and inspirational chocolatier. He has three shops in London and uses Cybertill’s RetailStore system for EPoS and retail management within the shops.
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In the fast-paced retail environment of today, customers have endless choice both offline and online, it can be hard for retailers to entice the always-on Generation Z when there is so much competition
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Cybertill research has uncovered UK-specific detail about consumer habits of nu-wave shoppers: Gen Z.
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With the hot and stormy weather set to continue through till August, the retail revenue potential of the August bank holiday is set to be a scorcher! But, is every retailer prepared for the upcoming extended peak shopping period?
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Download the CharityStore platform brochure to learn how you can streamline your charity retail operation and maximise Gift Aid revenue.
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Each time a consumer is exposed to a better digital experience, their expectations for all experiences are reset to a new higher level
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Is 2018 the year to review your retail system? If you’re thinking about investing in a new or updated EPoS retail system, consider offering a loyalty program function that integrates into the back-end system, giving you the opportunity to be innovative with your promotional strategy, and keeping your customers engaged and interested.
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Often forgotten, the staff behind the counter are the ones working long hours and trying to keep up with the demands of so many people at once.
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Today, there are more than 9,000 charity shops across the UK and that number is growing at an exponential rate.
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