How to Build a Successful Multi-Channel Retail Strategy in 2017

Etail but not as we know it: Google Home Launch

As we all well know – Google has the answer. This week the tech giant launched their Amazon Echo and Alexa competitor; Google Home with their aptly named Assist function to the UK market. It was our mums we used to call across the room to get us a biscuit or... Read more
How to Build a Successful Multi-Channel Retail Strategy in 2017

Keeping Up with the Consumer: Retailers Need for Speed

As next day delivery statistics soar, the damaging implications on retailers who are not keeping up to speed are likely to be critical to their long term survival. The latest figures from IMRG MetaPack UK Delivery Index results show 31% of online orders in 2016 opted... Read more

Top 10 quirky British retail facts

Top 10 trivial UK shopping facts With the Christmas rush over, we take a light hearted look at Britain’s quirky spending habits, eccentric shopping purchases and indulgent buys, and find out interesting facts about Britain’s retail landmarks. 1          Marmite mania... Read more

EPoS System: 7 tips to choosing a solution in 2016

EPoS: Which system is right for you? 7 insights to help you sell more and manage less Your guide to the right answer 2016 What are you looking for? Choosing an EPoS system is a major investment for any independent retailer. The answer to which retail system is right... Read more

Enhancing Customer Experience in Independent Retail

With the changing demands of the ‘always on’ consumer, who has high expectations of their shopping journey, independent retailers are increasingly focusing their energies on giving their customers a great experience to improve satisfaction, retention and in turn increase both cross-selling and up-selling.

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RBTE 2016 Round-Up – The Best of Retail Technology

Heading to RBTE for the sixth time this year, we found ourselves looking forward to attending more than ever, with a brand new stand and the prospect of speaking to retailers and exhibitors currently tackling the rapidly changing world of retail.

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Cybertill goes football crazy to raise funds for CRUK

Charity Retail Software Provider Cybertill Raises Money for its Customer Cancer Research UK Cybertill supports Football Shirt Friday to raise much-needed funds for customer Cancer Research UK’s Bobby Moore Fund. On April 17th 2015, staff at Cybertill’s head office

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Social Media and Retail Were Made for Each Other

Social media is now not only a ‘nice to have’ for retailers, it’s an important sales channel that can be utilised to grow their business. A recent study by DigitasLBi’s showed that social media is influencing an increasing number of purchases both on and offline.... Read more

Respond to Google’s Changing Web Demands

Google is the dominant search engine. Globally almost 66% of desktop searches are done on Google. The second most used is Baidu (a Chinese Search Engine). On mobile the statistics are even more startling; 92% of searches are via Google. In the UK across all searches... Read more

The store of tomorrow

The store of the future is a hotly debated topic by many within retail. At the extreme end of the spectrum there are those that believe stores will simply become show rooms for products as technology…

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Champion independent retail this Small Business Saturday

During this busy Christmas period, with major retailers pushing discounts and launching high budget marketing campaigns, independent retailers may feel a little forgotten. However, as we’re sure many will agree, it’s often those shops where you find the most unique... Read more

Will this year’s Black Friday be the UK’s biggest yet?

Black Friday, always the day after Thanksgiving, is a day that instils excitement in all American shoppers and leaves retailers pitting against each other to offer the best deals and draw the biggest crowds. It typically marks the start of Christmas shopping in the US... Read more

Are you ready for the changing trends in sports retail?

With Christmas fast approaching multi-channel retailers are feeling confident about this festive season – 70% in fact, compared to 52% in 2013 according to a survey by Barclays. It also appears that consumers really embrace multi-channel retail, especially at peak... Read more
Mind the Gap – Omni-channel Retail

Mind the Gap – Omni-channel Retail

It’s safe to say that ‘omni-channel’ is now more than just a buzzword in the retail industry, as digital technology drives changes, it’s becoming a necessity. In fact, research recently found major retailers have reported sales growth of between 10% and 20% over the... Read more

Are your employees prepared for the digital age?

It may sound obvious, but it’s surprising how often this gets overlooked, if you are rolling out new retail technology in-store do your staff know how to use it? Argos recently announced that their Kensington store was being redesigned and embracing a new digital... Read more

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