Cloud EPoS
for Charity Retail
Cybertill's CharityStore is the UK's leading cloud-based software system that's built specifically for charities, and is used in over a third of charity shops across the UK and Ireland.
“Gone are the days of isolation. The link between shops and head office is now excellent. That means we can launch an appeal within hours, not days.”
Advanced Charity CRM Software Solutions for All Organisations
Forget any other software packages, CharityStore has advanced features that benefit both smaller charities and larger organisations with multiple UK charity locations, allowing them to easily manage data, generate reports, and serve customers.
At Cybertill, we love to support the charity sector, which is why we've produced one of the best charity CRM systems in the country. We provide useful software for UK charities claiming Gift Aid, serving their customers, performing data analysis, and much more.
Why you need charity software
Whatever size your charity is, you need to stay on top of customers, donors, and inventory – sometimes across multiple locations. To make this whole process easier, you should adopt high-quality, easy-to-use charity software like Cybertill's CharityStore.
Our CRM system is a powerful and secure database that holds all the information you and your staff need at your fingertips, making everyday tasks a breeze.
Cybertill’s CharityStore platform's advanced features at a glance
At Cybertill, we believe our CharityStore software provides a fantastic solution for UK charities looking for a professional way to improve their day-to-day customer management, fundraising campaigns, and more. Adopting this new system can be hugely beneficial for a UK charity, large or small.
For non-profits seeking outstanding point-of-sale software, CharityStore is a user-tested and easy-to-use interface that makes every transaction easy to process for your team, helping to improve productivity.
Our CharityStore software offers real-time data integration into existing ecommerce websites, or we can build one for you.
Take advantage of one charity CRM database for all your supporters and donors, all held securely in the cloud. This allows you to manage communication and track donations in ways that other software cannot do as seamlessly.
It's not accounting software, but our CRM platform is designed for both small and large organisations. It offers seamless migration between stores, fundraising and donation centres, ecommerce, warehouses, and your supply chain – all while retaining a level of high security so all your data is protected.
You can benefit from access to live, accurate, multi-way data and relevant information that's accessible from any location. It's all securely housed in the cloud, with basic, advanced, or bespoke reporting available, helping you save time managing the charity.
You can easily increase Gift Aid capture and revenue with CharityStore's automated, easy-to-use Gift Aid software for eligible non-profit organisations.
Electronic Donor Sign-Up lets Gift Aid donors sign up on a tablet, mPOS (mobile point-of-sale) solution, or at the till quickly and securely. This efficiency prevents staff from being bogged down with a slow-moving process and will free up their time to concentrate on core objectives.
Sell down to the last minute and increase shop footfall by selling tickets directly from the till, helping raise more money with relative ease.
Case Studies
See how we have helped customers increase revenue, efficiency, and profitability in retail, charity retailers, and visitor attractions.
Our Partners
CharityStore questions, answered.
CharityStore is Cybertill's cloud-based EPoS and retail management platform, built specifically for charity retailers. It brings your tills, donated stock, Gift Aid, supporter CRM, ecommerce and reporting into one system, so every shop and your head office work from the same live data.
CharityStore is used in over a third of charity shops across the UK and Ireland. Charities of every size use it, from local hospices to national charities such as Oxfam, Cancer Research UK and British Red Cross.
Yes. CharityStore includes EPoS, automated Gift Aid, a supporter and donor CRM, stock control, ecommerce integration and reporting in a single cloud platform. There's one central database, so a Gift Aid donor who signs up in one shop is recognised in every other shop too.
Yes. Small local charities and large national ones both use CharityStore. Because it's cloud-based, there are no servers to buy, and updates and back-ups happen automatically, which keeps the IT workload low for smaller teams. The tills are straightforward for volunteers to pick up.
By running them on one system rather than three. In CharityStore, every sale, donation and supporter record updates the same central database in real time. A Gift Aid donor's items can be followed from donation to sale, stock is accurate across shops and online, and head office reports use the same numbers the shops see.
Claim Gift Aid on every eligible donated item, move stock to the shops where it sells best and list high-value items online as well as in store. Round Up at the till helps too: our charity customers have raised £5.5M with it since 2021. Our guide, 7 ideas for increasing revenue for charity retailers, has more.



