Ecommerce is continuing to grow, and according to the ONS, the online share of overall retail sales is currently 16%, up from around 9% in 2012. Whether you are a new charity retailer looking for a new Magento website, a large national charity retailer with a thriving ecommerce store, and all those in between, you need a responsive website managed through a single cloud management platform.

Why should charities sell online?

Although difficult for charities to upload every single item to a website, ecommerce can be used to sell new goods and rare one-off items. You can also integrate your eBay shop, letting you maximise reach and sales, avoiding over selling and improving order to fulfilment.

Web design

A great website design makes supporters stop, shop and donate and Cybertill’s dedicated ecommerce and web design team can help maximise your online retail operation.

Integrated ecommerce

A truly integrated system that allows donated goods to be added to the EPoS system and are then visible in any store and online – all in real-time.

Click and collect

Offering convenient services such as click and collect can improve sales in-store and online with real-time stock levels visible across every location.

Bringing multi-channel to charity retail

Cybertill’s CharityStore platform makes it easy for charity retailers to become true multi-channel retailers, rather than selling in-store only or having your website operating separately.

The only charity retail system that can manage a charity’s retail website and eBay offering through a truly integrated system, CharityStore lets you add donated goods to your EPoS system which automatically goes live across all your sales channels in real-time. CharityStore even interfaces with eBay letting you control and manage stock by one retail system, increasing your reach for those rare and valuable items.

Whether you utilise Cybertill’s web design service or integrate your existing website using SOAP (Simple Object Access Protocol), your website will use the same product and customer databases as your shops.

Security is paramount to charity retailers and GDPR is making organisations re-think how they use data, that’s why choosing an ecommerce hosting partner is critical. All data stored with Cybertill is securely located on web servers based in the European Union, giving you one less thing to worry about.

Feature highlights


Magento ecommerce

We’ll build you a fully integrated Magento ecommerce website (whether you have CharityStore or not!)


Ecommerce and POS integration

We’ll provide a link from your CharityStore platform to you existing ecommerce website.


Ecommerce merchandising

Integrate your ecommerce website into your retail merchandising software, or set separate rules for ecommerce.


Product Information Management (PIM)

Full control over product images, descriptions and product attributes.


Custom Ecommerce web design

Work with experienced user experience experts and web designers to create websites that are easy to use, and web assets that convert.


Search Engine Optimisation (SEO)

SEO consultancy, implementation and optimisation for all in-house built Magento ecommerce websites.


Stock management for ecommerce

Lots of options to help you manage stock, including out of stocks, across stores and online channels, in real-time.


Omnichannel delivery options

Offer buy online, collect in-store; reserve online and pay in-store.


Ecommerce hosting

We know how important “up-time” is for online stores and sales, which is why high-performance hosting is critical. Cybertill partners with Amazon Web Services for all web hosting.

“We know that smartphones, e-commerce and changes in digital marketing are all making things tougher in the industry as a whole and it doesn’t matter if you’re a huge multi-national fashion brand or a charity retailer like us, we all have to stop and take note of what is happening.”

Carol Tennet, Head of Retail, Headway

Join over 400 charity & hospice retailers across the UK and Ireland by making CharityStore your till system of choice

One of our expert retail consultants will be in touch to go through your needs in detail.
We will only use your contact details in line with our privacy policy

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