Charity
EPoS
Used by over a third of charity retailers in the UK and Ireland, Cybertill’s CharityStore runs every shop, sales channel and outlet from one cloud-based head office. Software updates and data back-ups are automatic and free, and there are no servers to buy, so you save on cost and admin.
EPoS Systems for charity retailers
CharityStore is a completely cloud-based system, which means you have real-time views of donor management, stock, transactions, loyalty schemes, CRM, Gift Aid revenue, and much more, helping you extend and improve your supporter journey.
Aid software
Our CharityStore platform makes the Gift Aid process easier. The charity EPoS system automates the process, which increases the resale value of donated goods by up to 25%.
Control stock and see what types of products are selling in-store and online, and what price they are selling for. This sales data provides charity retailers with the ability to manage donated stock items more effectively, streamlining the donation process.
and CRM
CharityStore makes it easy to add donated items and supporter details to your database, and as it is cloud-based, there is only one central database, eradicating duplicate donor records.
Why should charity retailers use cloud EPoS?
Cloud EPoS is the future of POS (point of sale), and Cybertill's CharityStore platform is a true cloud solution, providing functionality that charities need to have a successful retail arm, whilst generating more sales and donations. It's no longer just about being a point of sale in the shop, there are many benefits that charity EPoS can bring to the sector.
Hosting CharityStore on the cloud means charity retailers can access the system from any location, as a ‘virtual head office', even if management is on the road or at a conference. You can check store figures whenever you want, helping enhance the sales process.
You can also integrate your ecommerce and eBay sites, your CRM, lottery, promotions, tickets and events, your supply chain and much more through a single electronic point of sale system, making it truly multi-channel.
Rather than have all your data stored on local servers, a desktop PC, or a back-office server, your data is stored securely in the cloud. Providing much improved data security and management, charity cloud EPoS reduces ongoing costs as there is no need to buy or manage expensive servers and equipment. You simply do not need to worry about security with CharityStore. Cybertill servers are hosted with AWS (Amazon Web Services) within the European Union and are fully certified to the ISO27001 data security standard and GDPR compliant.
CharityStore Features Include:
With cloud EPoS, everything is hosted securely on the cloud, with free, automated software updates to ensure everything continues to run smoothly.
Automated Gift Aid software comes as part of the charity EPoS system, providing you with the ability to increase the resale value of donated goods by up to 25%.
The back-office acts as a virtual head office that staff can access from any location, letting you view sales figures, inventory and supporters any time you wish.
CharityStore is an extensive CRM database that helps charities optimise fundraising by tracking supporter transactions and is incredibly easy to use.
Extensive CRM database that helps charities optimise fundraising by tracking supporter transactions and is incredibly easy to use.
Not only does mPOS let you serve your customers and donors away from the till, it gives you the flexibility to sell at events and sign up Gift Aid donors electronically.
View real-time stock levels of donated goods by category and sub-categories, identifying which lines sell best in which shops, giving you the ability to optimise sales and revenue.
All reporting is done in real-time, so charities can see a live snapshot of what is happening across the whole retail estate, transforming your business and becoming more proactive.
Supply chain and ERP modules automate processes for charities, making them more accurate and efficient, helping you to increase sales.
Designed to be multi-functional, CharityStore loyalty cards can be used as Gift Aid cards, loyalty cards (with points automatically issued and redeemed), gift cards and of course supporter cards with prompting for fundraising events.
“Last year we sold over 1.2 million items… by using Cybertill we can keep on top of it.”
Charity EPoS questions, answered.
Gift Aid built into the till, stock control that copes with donated goods and a donor database shared by every shop. Real-time reporting, ecommerce integration and tills that volunteers learn quickly matter too. A standard retail EPoS is built for bought-in stock, so charity-specific jobs like Gift Aid often end up on paper.
Generic systems are designed for stock bought from suppliers, not donated goods. They rarely link an item to the person who donated it, so Gift Aid ends up tracked on paper and claims get missed. Donor records, lottery and supporter data then sit in separate spreadsheets.
You can't predict what will be donated, so you need to see what sells, where and for how much. CharityStore records every donated item and shows sales by department and shop, so you can price accurately and send stock to the shops where it sells best. Workshop tracking also records labour and parts on donated furniture and electricals.
Mostly paper records and systems that don't talk to each other. Handwritten Gift Aid forms get lost or misread, and a donor who signs up in one shop may not be recognised in the next. CharityStore captures donor sign-ups electronically and keeps them in one central database, which removes duplicate records and missed claims.
Automate the jobs that are still done by hand. With CharityStore, Gift Aid is captured at the till and submitted to HMRC online, donors sign up on a tablet instead of paper forms, and stock and sales reports are ready without anyone building spreadsheets. Software updates and back-ups are automatic, so there are no servers to manage either.
Yes. Cybertill is ISO 27001, ISO 9001 and Cyber Essentials accredited and audited regularly. CharityStore is hosted with Amazon Web Services (AWS) within the European Union and is GDPR compliant. Your data is backed up automatically, and nothing is kept on a PC in the back office.
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Join over 400 charity & hospice retailers across the UK and Ireland by making CharityStore your till system of choice.
Case Studies
See how we have helped customers increase revenue, efficiency, and profitability in retail, charity retailers, and visitor attractions.