Charity EPoS

Used by over a third of charity retailers in the UK and Ireland, Cybetill’s charity retail EPoS platform, CharityStore is at the forefront of retail technology. Taking what was working on the high street and developing this for charities, the CharityStore platform is hosted on the cloud, managing all aspects of your sales channels and outlets in one central virtual head office. Software updates and data back-ups are automated and free of charge, and charities don’t need to invest in central servers, helping reduce costs and administration.

EPoS software for charity retailers

CharityStore is cloud based, meaning you have real-time views of donations, stock, transactions, loyalty schemes, CRM, Gift Aid and much more, helping you extend and improve your supporter journey.

Integrated Gift Aid software

CharityStore comes with Gift Aid software as part of the charity EPoS system, automating the process and increasing the re-sale value of donated goods by up to 25%.

Stock control on donated goods

See what types of products are selling in-store and online and what price they are selling for, providing charity retailers with the ability to manage donated stock items more effectively.

Donor database and CRM

CharityStore makes it easy to add donor and supporter details, and as it is cloud based there is only one central database, eradicating duplicate donor records.

Why should charity retailers use cloud EPoS?

Cloud EPoS is the future of POS (point of sale) and Cybertill’s CharityStore platform is a true cloud solution, providing functionality that charities need to have a successful retail arm, whilst generating more sales and donations. It’s no longer just about being a point of sale in the shop, there are many benefits that charity EPoS can bring to the sector.

Hosting CharityStore on the cloud means charity retailers can access the system from any location, as a ‘virtual head office’, even if management are on the road or at a conference – you can check store figures whenever you want. You can also integrate your ecommerce and eBay sites, your CRM, lottery, promotions, tickets and events, your supply chain and much more through the EPoS system, making it truly multi-channel.

Rather than have all your data stored on local servers, desktop PC, or a back-office server, your data is stored securely in the cloud. Providing much improved data security and management, charity cloud EPoS reduces ongoing costs as there is no need to buy or manage expensive servers and equipment. If you’re worried about security then don’t, Cybertill servers are hosted with AWS (Amazon Web Services) within the European Union and are fully certified to ISO27001 data security standard and GDPR compliant.

CharityStore Features Include:


Cloud EPoS

Cloud EPoS everything is hosted securely on the cloud, with free, automated software updates.


Gift Aid software

Automated Gift Aid software comes as part of the charity EPoS system, providing you with the ability to increase re-sale value of donated goods by 25%.


Head office

The back-office acts as a virtual head office that staff can access from any location, letting you view sales figures, inventory and supporters any time you wish.



Extensive CRM database that helps charities optimise fundraising by tracking supporter transactions and is incredibly easy to use.


Mobile POS (mPOS)

Not only does mPOS let you serve your customers and donors away from the till, it gives you the flexibility to sell at events and sign-up Gift Aid donors electronically.


Stock control on donated goods

View real-time stock levels of donated goods by category and sub-categories, identifying which lines sell best in which shops giving you the ability to optimise sales and revenue.



All reporting is done in real-time, so charities can see a live snapshot of what is happening across the whole retail estate, transforming your business and becoming more proactive.


Supply chain

Supply chain and ERP modules automate processes for charities making them more accurate and efficient, helping you to increase sales.


Loyalty and supporter cards

Designed to be multi-functional, CharityStore loyalty cards can be used as Gift Aid cards, loyalty cards (with points automatically issued and redeemed), gift cards and of course supporter cards with prompting for fundraising events.

“The Cloud offers us access to ‘live’ information anywhere including via our mobiles and tablets. It also allows us to react quickly to sales data, customer spending trends and seasonal changes. Moreover, it provides great insight into ‘click and brick’, ecommerce and social media reaction.”

Darren Irwin, Group Head of Trading at PDSA

Join over 400 charity & hospice retailers across the UK and Ireland by making CharityStore your till system of choice

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