Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector. She started her career as an intern at a national charity and has progressed rapidly into her current role with Cybertill.
Rachel has a Masters Degree in Digital Marketing from Liverpool John Moores University. I think it’s fair to say she knows her stuff!
In 2020 Google reported an 8,000% increase in shoppers searching for “who has ____ in stock” as shoppers went online to find where they could find products locally. That’s why we’ve teamed up with Local Inventory specialists NearSt to help turn those online shoppers into in-store customers for Cybertill shops.
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Procuring a new charity retail system can make a huge difference to organisational processes and colleague experience. For these reasons alone, it’s worth doing your research to ensure that any potential system adds value from day one. At Cybertill, we’re committed to making a difference for our customers and potential customers. We’re on-hand to make the research and procurement process as easy as possible, download this report and discover:
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March is Women’s History Month and with International Women’s day last week, we would like to shine a light on women in business who are in (often) male-dominated professions, below Cybertill Business Development Manager Elaine Scott shares her experiences and advice that she has for the younger generation of women wanting to get into her profession.
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As part of Cybertill’s 2021 International Women’s Day activities we are bringing a series of interviews with Cybertill’s ‘Women in Tech’. Our latest is with Carly, a Product Trainer who started on our Support team and has worked her way up Cybertill over the years.
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We’re shining a light on our women in tech bringing you a series of Q&A’s with women from Cybertill, learn about Natasha, a Data Analyst who has been in the industry for 9 years.
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Here at Cybertill we are proud that 50% of our senior management roles are occupied by women and we have many women who work in often male-dominated professions or roles. So, we would like to use this year’s International Women’s Day (8th March 2021) to shine a light on our women in tech, and bring you a series of Q&A’s with women from Cybertill, so that they can share their experiences and any advice that they may have for the younger generation wanting to get into the Read more
Back in February 2020, in the time when the craziest thing that had happened this year was Meghan and Harry leaving the Royal family (a simpler time!) we wrote a blog post about the Top 5 wants of the wine shopper. The survey was based on a survey with 1,088 US adults aged 21+ on their purchasing experiences and preferences of alcohol stores, and the results of which were quite interesting.
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In a report released this week, the Environment Audit Committee has called on the government to end this era of throwaway fashion, with less than 1% of material used to produce clothing being recycled into new clothing at the end of its life.
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With the curve starting to flatten, many are now looking towards what life after lockdown will be like and the measures that must be taken to ensure a safe return to normality (whatever that may be!).
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We want to show our appreciation in any way that we can, and with their charity shop being closed for the time being and fundraising events being cancelled, here’s a list of the many ways that you can still support the fantastic charity.
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We have 6 top tips and actions retailers can take to get-ahead during this period of downtime and benefit retailers and their staff.
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We have created 4 actions that you can do that will support charities during these unprecedented times, so that charities can be there for those who need them when now, and when normality resumes.
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We have been thinking about ways that consumers can help places close to their hearts during this time when no one is allowed to visit.
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We have created these 7 tips that will help maintain your health and wellbeing whilst being in the confines of your home.
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Following last week’s update, we wish to explain how the worsening national situation is likely to impact you as a customer and in particular in the eventuality that the Government moves the country to the “lockdown” stage of its management plan.
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Cybertill recently conducted a survey with 1,088 US adults aged 21+ on their purchasing experiences and preferences of alcohol stores, and the results of which were quite interesting. As a result we have been able to identify the top 5 wants of the wine shopper that independent wine stores can adopt to encourage footfall into store.
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All retail eyes were on New York last week as the annual National Retail Federation (NRF) held their annual exhibition which our Directors were lucky enough to attend this year thanks to one of Cybertill’s partners, PartnerTech (excuse the pun!) who had a very impressive stand at the show, but more on that later.
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Moving your ecommerce website to Magento 2? Read this quick benefits guide to find out how you can make the most out of your website.
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Emerging marketplaces are shaking things up with new and innovative ways of selling, while giving back to society at the same time. This sustainable element makes them ideal for charity retailers.
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Mince pies and magic were the ingredients to the Alder Hey Christmas lights switch-on last night and Cybertill were chuffed to bits to be invited as a corporate partner.
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Read about how Douglas Macmillan Hospice has increased revenue in their charity shops, improved Gift Aid conversion and donor loyalty with Cybertill.
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Gifting doesn’t need to cost the earth, here is Cybertill’s handy Thrift Gift Guide to help you gift in a more sustainable way.
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Running for three and a half miles through the West Yorkshire countryside, Kirklees Light Railway has been operating as a tourist attraction since 1991. Kirklees have been customers of Cybertill for just over two years and have reaped many benefits from using the system
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What can retailers learn from Dunelm? The homeware retailer has been highlighted by Cybertill as one of the leaders in omnichannel shopping by linking its online and in-store offering.
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Situated in the heart of North Staffordshire and Stoke-on-Trent, Douglas Macmillan Hospice, or Dougie Mac as it’s charity shops are commonly known, provides care and support to people facing life-limiting illnesses.
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Watch how The Salvation Army implemented Cybertill’s one integrated system to run ticketing, EPoS, ecommerce and café at their new visitor attraction and museum at this iconic Beatles site.
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Complete retail management, EPoS system, ecommerce, mobile POS, CRM, loyalty, real-time stock, sales and customer data for sports and outdoor retailers.
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Retailers need to understand their target market – it’s a no brainer. When shopping online or in-store, consumers want their experience to be straightforward and suited to them, so it’s crucial that retailers get it right.
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As back-to-school shopping draws to a close, now is the time to reflect and take stock of how your busy period went. What went well? Could it have ran better? Did your customers leave happy or frustrated? Were your staff calm or overwhelmed?
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Cybertill’s RetailStore is a retail management platform built with schoolwear in mind. This brochure looks at how Cybertill can make schoolwear retailing as easy as A B C…
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As part of Cybertill’s Retail Inventory: Expectations vs Reality report, we look at nursery retailer Mamas & Papas online and in-store stock visibility.
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How can in-store technology help carpet and flooring retailers create a better customer shopping experience?
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As part of Cybertill’s Retail Inventory: Expectations vs Reality report, we look at jewellery retailer H.Samuel’s online and in-store stock visibility.
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Integrating ticketing into retail management and EPoS has never been easier than with Cybertill’s RetailStore platform.
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How can UK Visitor Attractions remain profitable when selling through discount and voucher websites?
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Read how W M Nicholls has improved customer service with real-time stock visibility, inter-branch transfers and an intuitive loyalty scheme.
Read moreRachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector. She started her career as an intern at a national charity and has progressed rapidly into her current role with Cybertill.
Rachel has a Masters Degree in Digital Marketing from Liverpool John Moores University. I think it’s fair to say she knows her stuff!
