Ellie’s work experience diary

Ellie’s work experience diary

Hi, I’m Ellie and for the past week, I’ve been doing work experience at Cybertill. I’m 15 years old and have spent a week in a workplace to experience what having a job is really like for after I leave school. I’ve travelled through many departments and have had a great week learning how to use software and have had fun looking into the marketing side of the business.

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Expectation vs reality: keeping customers loyal

Expectation vs reality: keeping customers loyal

Retailers, keeping your customers loyal in 2019 may be more simple than you think. This blog post looks at the expectations versus the reality of loyalty schemes and 7 steps retailers can take to achieve omnichannel loyalty success with their retail management systems.

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Stock control in a charity shop? Don’t be silly.

Stock control in a charity shop? Don’t be silly.

Stock control in a charity shop. I know, it sounds like an oxymoron. Donated goods are the bread and butter of charity retail, but in no other industry is there a huge sense of the unknown; you have no idea what is going to be donated, when it will be donated or where it will be donated to.

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The rise and rise of the pop-up store

The rise and rise of the pop-up store

Hosting a pop-up shop is a growing retail trend, and an ideal approach to reaching a wider audience and increasing footfall to your retail business. With brick and mortar stores your business can be limited in obtaining those customers who might not usually come across your store.

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Retail Consumer Data: UK Parents 2018

Retail Consumer Data: UK Parents 2018

This report covers; how much of online purchasing is aided by in-store browsing, the most frustrating part of click and collect for parentsWhat in-store tech is most desired by parents, including featured retailer case studies.

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What do Gen Z want for Click and Collect?

What do Gen Z want for Click and Collect?

In Cybertill’s consumer research focused on the ever-current, ever-curious Gen Z, we found that when it came to click and collect, even though a dedicated click and collect entrance and car park may appeal to older consumers, Gen Z are not really bothered by these features, but they did tell us what they do want from retailers.

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