Retail Growth in 2018
Are we still bamboozled by Brexit in the UK retail industry and what will retail growth in 2018 and beyond look like?
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Autumn 2020: What Will Retail Customers Expect?
What will you and your retail customers want in 2020? 5 things to consider to future proof your retail business and EPoS software.
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Retailtainment: A New In-Store Approach
Retailtainment, a new in store approach to growing customer expectations and demands shaped by the retail climate and the unprecedented shift in the way consumers are choosing to shop.
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Is Cloud EPoS Right for You?
Which EPoS System is Right for You? 10 insights to help you sell more and manage less
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GDPR. A Simplified Guide.
A simplified guide to GDPR
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Sales Season, Dead Stock and Decisive Technology: How Retailers Can Win the Inventory Battle
How retailers can win the inventory battle. As sales start and unsold stock piles high in backrooms across the UK, Cloud EPoS innovator Ian Tomlinson of RetailStore argues that there is a simple solution to the mass problem of dead stock.
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Four Ways that Millennials are Dictating the Future of Retail
They have been using technology since their teens and have been privy to (and sometimes responsible for) the very latest digital advances in our lifetime
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In-store as the Showroom for Brands RBTE 2017 Live Blog
Live from RBTE 2017, Olympia, London London’s Olympia was effervescing with new ideas and new opinions about how retail is reinventing itself in 2017 and no more so than the opinions around the in-store experience. Download: retail is reinventing On the upper tier of... Read more
F Hinds: Blending the on-line and in-store offering
Today’s consumer and their expectations are rapidly changing and both multi-channel retail and omni-channel experience have become the norm.
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Etail but not as we know it: Google Home Launch
As we all well know – Google has the answer. This week the tech giant launched their Amazon Echo and Alexa competitor; Google Home with their aptly named Assist function to the UK market. It was our mums we used to call across the room to get us a biscuit or... Read more
5 Tips for enhancing the in-store experience – Are you giving consumers a compelling reason to visit your store?
With the diverse nature of today’s consumer, a less fragmented approach to the overall retail experience is crucial. Technology has helped shape customer relationships and streamline their retail experience; whilst enabling retailers to create and nurture customer... Read more
Budget 2017: Why it’s time to start to rethink education to make young people “work ready”
Investment in technical training welcomed In the technology industry, we seem to be constantly plugging gaps. Whether it be developing a new piece of software to make our EPOS solutions platform more adaptable for our clients or even hiring new talent to join our... Read more
Reconnecting The customer journey: Three key questions for the omni-channel approach
The Online, In-store and Mobile Omni-Channel Challenge All retailers must make deliberate decisions on what to do next and agility will be crucial. Faster delivery, low friction transactions and excellent customer service are at the core of retail. There are no longer... Read more
Excelling in customer experience: The in-store phenomena, 5 things to ask yourself
“The two main themes in retail at the moment are click and collect and the customer experience, which are both part of the overall omni-channel focus in retail at the moment”. Oliver Tress CEO of Oliver Bonas. The latest retail report, Retail Reinvented: Market... Read more
Christmas Retail Figures Reaffirm Investment in Cloud is Critical
Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.
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Top 10 quirky British retail facts
Top 10 trivial UK shopping facts With the Christmas rush over, we take a light hearted look at Britain’s quirky spending habits, eccentric shopping purchases and indulgent buys, and find out interesting facts about Britain’s retail landmarks. 1 Marmite mania... Read more
Is this the end of the purse as we know it? Reducing transaction friction
There has been a lot of hype around Apple Pay since it launched earlier this year, but with retailers being slow to catch on and the increasing success of other branded Smart Phones, is tap to pay shopping really going to catch on?
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Frenzied Friday, the Battle For Delivery Speed, Convenience and Cost. What it Means for UK retail fulfilment, warehousing and inventory
This Christmas has seen a massive marketing push for fast delivery as the deadline of the 25th December approaches.
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Three crucial dates to be aware of to help you prepare for the introduction of the new £1 coin 2017
The Royal Mint has announced the introduction of the new £1 coin to be rolled out in March 2017 and fully integrated by Autumn 2017.
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Liverpool One Retailing Reinvented: It’s all about experience and convenience. 7 things to think about…
Liverpool One is a great example of creating a multi-channel retail approach and delivering Omni-channel experience. One every retailer can learn something from.
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Update on the Development of our New Offline Till
Following on from our announcement about Offline Till back in July, we thought we’d share an update on our progress. We are now nearing the end of our work to replace the Emergency Till feature with our new till that works both online and offline seamlessly using... Read more
Omni-channel Retailing. Blurring boundaries, converging sectors and convenient choices. 5 things to consider in 2017.
What do retailers need to be considering in 2017 in terms of Omni-channel, retail system software, multi-channel expansion and EPoS? Innovation, experimentation and process efficiency are top of the agenda to deliver the convenience and profits we need.
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Omni-confusion: What’s Driving Omni-channel Inefficiencies and How Retailers Can Fix It
We’ve been talking about omni-channel for a long time but are we any closer to making it an everyday reality for consumers? Back in autumn 2014, The Economist Intelligence Unit surveyed retailers to ask their top six barriers to improving customer experience and silos... Read more
Fear, Fallacy and Fact: Post-Brexit Retail Sales Smash Doom and Gloom
UK Retail Sales increase by 5.9% in July compared to 2015 despite the feared impact of Brexit on UK consumer spend. The weak pound increased foreign sales and home sales remained strong despite the political climate and sporting events. Many retailers review their retail channel strategy to expand further into online sales which topped consumer spend increasing by 18.7% on last year.
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The Millennial Shopper: Who are they, what do they expect and what do retailers need to prepare for in 2017?
Retail Technology 2017. Rethinking the Millennial Shopper The digital savvy, bargain buying and transient Millennial shoppers are often a hot topic amongst retailers. But how unique are these new breed of always online and connected consumers and what can we be... Read more
New & Improved Offline Till Functionality to be Launched
Following our recent review of customer feedback, it has become clear that the main area our customers feel needs addressing and improving within our platform is Emergency Till, our till that runs offline when broadband connection has been lost. We have taken this on... Read more
How can social media help charity retailers increase sales?
Over the past few years, charities have become incredibly social media savvy, using the growing number of platforms to raise awareness of their cause, engage directly with supporters and even run fundraising campaigns. It’s not just the charities in... Read more
Retail Jargon explained
Trying to make sense of the jargon in today’s retail sector can be tough, with new words seeming to pop up all the time, mostly due to rapidly developing retail technology. We’ve put together a handy list so you’re clued up on all the latest retail terms.
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Reach out to your local community during Independent Retailer Month
In recent years, many have heralded the death of the high street. Well, it’s still here, and according to a recent survey by the Confederation of British Industry (CBI) showed that retail sales are ‘bounding ahead’ with growth accelerating by 51% in the year to May.... Read more
Social Media and Retail Were Made for Each Other
Social media is now not only a ‘nice to have’ for retailers, it’s an important sales channel that can be utilised to grow their business. A recent study by DigitasLBi’s showed that social media is influencing an increasing number of purchases both on and offline.... Read more
Respond to Google’s Changing Web Demands
Google is the dominant search engine. Globally almost 66% of desktop searches are done on Google. The second most used is Baidu (a Chinese Search Engine). On mobile the statistics are even more startling; 92% of searches are via Google. In the UK across all searches... Read more
Cybertill recognised in FinTech 50 Awards
Leading cloud-based retail software provider, Cybertill, has been shortlisted in the coveted FinTech 50 Awards 2015.
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Are you getting the most out of your store’s social media channels?
Social media has rapidly become an essential sales and communication channel for retailers, big and small. There are numerous benefits to having a consistent social media presence for your retail store. Not only is it a way to promote your product offering and... Read more
The evolving high street – what will the store of the future look like?
The store of the future is a hotly debated topic by many within retail. At the extreme end of the spectrum there are those that believe stores will simply become show rooms for products as technology, specifically the internet, continues to erode the high stree and... Read more
Champion independent retail this Small Business Saturday
During this busy Christmas period, with major retailers pushing discounts and launching high budget marketing campaigns, independent retailers may feel a little forgotten. However, as we’re sure many will agree, it’s often those shops where you find the most unique... Read more
