Servicing larger communities, regional charity retailers often find it difficult to access live sales and data from across their stores, meaning they are unable to spot trends and proactively manage their estate.

With Cybertill’s CharityStore platform all sales are live, so you can view in real-time what products are selling well and in which stores, ensuring that the right product categories are sent to the right locations. You can also integrate your ecommerce and marketplace listings with your EPoS so you can reach a wider audience with specialist and rare items.

Claiming Gift Aid with the CharityStore platform is incredibly easy and has been developed in line with HMRC recommendations. You can also submit Gift Aid claims online, automating the process, reducing admin time and costs.

Cybertill’s CharityStore retail software is perfect for charities operating on a regional basis and have many stores and locations to manage. 

  • Automated and easy to capture Gift Aid.
  • CRM for supporter and donor engagement.
  • Integrate your ecommerce and marketplace listings with your EPoS.
  • Stock control on donated and new goods.

Charity retail software for regional charities 

EPoS software

Process transactions in-store quickly using barcodes, or pre-populate quick keys for easy tap and go transactions.

Gift Aid

Increase the re-sale value of donated goods by 25% through claiming Gift Aid on donated goods and cash donations.

Electronic Donor Sign-up

Save admin time, reduce the cost of storing signed donor declaration forms and make your process more secure.

Stock control on donated goods

See what items are your best sellers and in which locations, while capturing maximum revenue on donated goods.

Supporter management & loyalty

Keep all your supporter data securely in the one place with integrated CRM and loyalty modules.


Manage the retail sales of lottery tickets through your till and sell down to the last minute with the lottery module.

Furniture re-use

Repairs and up-cycle work can be logged, tracked, and record tasks such as PAT testing on electrical items for re-sale.

Head office

Live, accurate, multi-way data that is accessible from any location or device, all held securely on the cloud.

“We went out to tender with the Cybertill team who understood retail and the approach and development of new ideas. The Cybertill EPoS system was very easy to use and easy to set up, no matter where we put it.”

Graham Richardson, Director of Retail, Ashgate Hospicecare

Regional charities we support

Optimise revenues and unlock new sales channels with Cybertill’s CharityStore platform that provides accurate and live data on donations, stock levels and sales on both bought in and donated goods across all channels. The cloud-based CharityStore platform is hosted online, with software upgrades and data back-ups being managed securely and remotely managed by Cybertill so there is no need to invest in a central server.

Understanding in-store and online performance is critical to charity retailers and intelligent reporting is just one of many benefits that the platform brings. Running real time reports, lets you make informed decisions about how to best utilise the stock you have and see which of your shops is selling the most of certain types of stock, making it easier to highlight and open specialist shops in certain areas. Distributing stock more effectively lets the individual shops concentrate on selling, as Matt Berry, Area Retail Manager at Wakefield Hospice explains;

“We can concentrate on achieving outstanding product presentation as we don’t have to deal with the minute detail of stock processing which means on the shop floor the team can maximise selling.”

Providing you capture Gift Aid efficiently and securely, there is no reason to lose out on that additional revenue, which is why with Cybertill we’ve made it easy. Claiming Gift Aid on donated goods within the CharityStore platform is an automated process, with staff and volunteers only needing to scan a barcode at the till.

Join over 400 charity & hospice retailers across the UK and Ireland by making CharityStore your till system of choice

One of our expert retail consultants will be in touch to go through your needs in detail.
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We have created 4 actions that you can do that will support charities during these unprecedented times, so that charities can be there for those who need them when now, and when normality resumes.
Emerging marketplaces are shaking things up with new and innovative ways of selling, while giving back to society at the same time. This sustainable element makes them ideal for charity retailers.
Read about how Douglas Macmillan Hospice has increased revenue in their charity shops, improved Gift Aid conversion and donor loyalty with Cybertill.

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