Service Delivery Management

Focusing on getting the most out of your journey with Cybertill

With so many different processes to focus on within retail, we understand it can be difficult to focus on getting the most out of your software solution, which is why we provide our customers with a dedicated Service Delivery Manager (SDM). Your Service Manager will;

Work with you and your team to improve product and user performance
Provide problem management
Hold regular service meetings and reporting
Provide a quarterly account review

…and much more.

“The Service Delivery Manager has made a significant improvement to the way we work with Cybertill. There has been measurable improvement in the day to day
experience of the product at shop level and reduction of issues.”

Cybertill customer

Want to know more?

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UK: 0844 855 1600

Email a retail consultant

rachel abraham

Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector. She started her career as an intern at a national charity and has progressed rapidly into her current role with Cybertill.

Rachel has a Masters Degree in Digital Marketing from Liverpool John Moores University. I think it’s fair to say she knows her stuff!

Connect with Rachel on LinkedIn.

Service Delivery Management

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“The Service Delivery Manager has made a significant improvement to the way we work with Cybertill. There has been measurable improvement in the day to dayexperience of the product at shop level and reduction of issues.”

Want to know more?

“The Service Delivery Manager has made a significant improvement to the way we work with Cybertill. There has been measurable improvement in the day to day
experience of the product at shop level and reduction of issues.”