Service Delivery Management

Focusing on getting the most out of your journey with Cybertill

With so many different processes to focus on within retail, we understand it can be difficult to focus on getting the most out of your software solution, which is why we provide our customers with a dedicated Service Delivery Manager (SDM). Your Service Manager will;

  • Work with you and your team to improve product and user performance
  • Provide problem management
  • Hold regular service meetings and reporting
  • Provide a quarterly account review

…and much more.

“The Service Delivery Manager has made a significant improvement to the way we work with Cybertill. There has been measurable improvement in the day to day
experience of the product at shop level and reduction of issues.”

Cybertill customer


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