Smaller and independent charities often don’t have the resources of the regional or national charities, which is why Cybertill’s CharityStore platform is ideal for those on a tighter budget. As the CharityStore platform is cloud-based you won’t need a dedicated IT resource or department, all data back-ups and software upgrades are automated, you won’t have to manage on-site servers and Cybertill has a dedicated projects team to help manage system roll-out, with specialist trainers that help you and your staff get up and running.

CharityStore is more than just a till, it lets you capture Gift Aid accurately and automates the process, letting you submit your claims directly with HMRC.

Charity retail systems need to be easy for independent charities to use and Cybertill have done just that with the CharityStore software platform.

  • Gift Aid is made simple with an automated process that makes sure you never miss capturing Gift Aid on donations.
  • As the software is cloud-based you don’t need to have servers in your shop, giving you more space to sell.
  • Easy to use till interface that volunteers love to use – you can even set up hotshot buttons for your most popular items.
  • Friendly and helpful Projects, Installations and Training teams to support you, every step of your roll-out and an amazing Service Desk available 7 days a week for any tech support queries you have.

Charity retail software for independent charities 

EPoS software

Process transactions in-store quickly using barcodes, or pre-populate quick keys for easy tap and go transactions.

Gift Aid

Increase the re-sale value of donated goods by 25% through claiming Gift Aid on donated goods and cash donations.

Electronic Donor Sign-up

Save admin time, reduce the cost of storing signed donor declaration forms and make your process more secure.

Stock control on donated goods

See what items are your best sellers and in which locations, while capturing maximum revenue on donated goods.

Supporter management & loyalty

Keep all your supporter data securely in the one place with integrated CRM and loyalty modules.


Manage the retail sales of lottery tickets through your till and sell down to the last minute with the lottery module.

Furniture re-use

Repairs and up-cycle work can be logged, tracked, and record tasks such as PAT testing on electrical items for re-sale.

Head office

Live, accurate, multi-way data that is accessible from any location or device, all held securely on the cloud.

“Cybertill has helped make our pricing consistent and give us live stock levels across stores. There are so many benefits to Cybertill from processing and claiming gift aid, the reporting and visibility it gives you of the charity and much more.”

Iain, Volunteer, Home Basics

Independent charities we support

We all need a little help every now and then, which is why the CharityStore platform is ideal for small and independent charities who might not have the funds or resources to make the most of their stores.

As the CharityStore platform is cloud-based, you won’t need to take up valuable space with servers and files, you can see live inventory levels across all stores and online (including eBay) and real-time verification of your donor’s details so there are no duplicates. Cybertill also offer tailored training with our qualified trainers who have worked with over 45,000 volunteers across the UK and the Project Services team will ensure that your technology and infrastructure is installed and running smoothly. Not only that but you will have access to the Account Management team who will be there to look after you throughout your Cybertill journey, and the in-house Service Desk team are just at the end of the telephone, 365 days a year to help you whenever you need it.

If you’re not yet claiming Gift Aid and feel daunted by the prospect of the admin that goes with it, then don’t worry. Claiming Gift Aid on donated goods with CharityStore is automated and easy, all the staff and volunteers need to do is scan a barcode at the till and the claim is processed automatically, you can even submit claims online through the HMRC portal. Ian Weir, Volunteer at Home Basics in the Scottish borders explains;

“We wanted a simple system to use, as we would be getting 25% (gift aid) for doing very little, if, and that’s the key ‘if’ people signed up to it. And with the simplicity of Cybertill people do. In the first quarter of using Cybertill 37% of our sales were Gift Aided. This is now 49% and growing.”

Join over 400 charity & hospice retailers across the UK and Ireland by making CharityStore your till system of choice

One of our expert retail consultants will be in touch to go through your needs in detail.
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With the curve starting to flatten, many are now looking towards what life after lockdown will be like and the measures that must be taken to ensure a safe return to normality (whatever that may be!).
We want to show our appreciation in any way that we can, and with their charity shop being closed for the time being and fundraising events being cancelled, here's a list of the many ways that you can still support
We have created 4 actions that you can do that will support charities during these unprecedented times, so that charities can be there for those who need them when now, and when normality resumes.

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