Live Webinar Consumer Q&A: Gen Z Panel
Live Webinar Consumer Q&A: Gen Z PanelGeneration Z have serious spending power. With the British High Street in flux, now is the time to focus on the future of retail which lies with this generation. During this live webinar, Cybertill brings together a full panel... Read more
You need to get a grip of your stock
For two years running we’ve asked the British public what frustrates them most about their shopping experience. After asking over 4000 UK adults, our survey says… “instant view of stock.” (YouGov, 2018 & 2019) Really? Stock visibility? Not in-store tech, or... Read more
Getting the most out of your EPoS
Getting the most out of your EPoS Implementing an EPoS and retail management system for retailers of all sizes can be a daunting task, and takes precision management to get it right, especially with so many factors needing to be considered, including; Planning any... Read more
The future of retail: Cybertill in The Telegraph
Ian Tomnlinson says, “The future of retail depends on meeting your customers’ basic needs now” Featured in the Telegraph’s Business Reporter, read what Cybertill founder and CEO Ian Tomlinson thinks about the future of retail.With YouGov survey stats... Read more
Keeping your POS simple
Its easy to get carried away with how great retail management systems are for your business, but sometimes you just need to keep it simple. We often talk about the back-end functionality and the benefits a complete EPoS solution can bring, but what about the people... Read more
Barnardo’s improving ROI and processes with EPoS
Barnardo’s children’s charity case study Improving ROI and processes with omnichannel retail management software National charity Barnardo’s work to transform the lives of the UK’s most vulnerable children, helping thousands of families each year build a... Read more
Why should I get an EPoS system?
Making the switch from a manual retail system to EPoS doesn’t have to be as daunting as it sounds. In fact, it can be quite liberating to retailers of all sizes, freeing up time and resource to serve customers and sell more, rather than be tied down to admin work.... Read more
We’ve been shortlisted! Retail Systems Awards 2019
We’re jumping for joy in Cybertill HQ today because we’ve been nominated in the Multi-Channel Solution of the Year category at the Retail Systems Awards 2019! Now in its 14th successful year, the Retail Systems Awards recognise technology excellence and innovation... Read more
Flagship stores: Lush smells success
It isn’t news that the demise of the high street has been a hot topic within retail for quite some time now. Whether its “Brexit’s fault, “Tech’s fault”, or “the retailer’s fault”, one thing is for certain, times have changed, customers have changed, and now so must... Read more
Karen’s London Marathon diary: March madness
You may have seen some posts on social media that earlier this month I smashed my target of raising £2000 for CharityStore customer’s Barnardo’s! As the big day is fast approaching I have been stepping up my training. Just to give you an idea of just much I have... Read more
We need to talk about gift cards
Hands up if you’ve ever asked for a gift card or voucher for your birthday or Christmas? Chances are you have. I know I have on numerous occasions, which is why it’s not surprising that 87% of UK consumers are purchasing gift cards at least once a year, according to... Read more
UPDATE: We won! “Cybertill shortlisted for IT Europa Awards 2019”
15/03/2019 Well, we are beyond excited to update this post and announce that although we were up against some strong competitors at the IT Europa Awards, we won Vertical Market Solution of the year! Judges were looking for businesses that showed skill in delivering... Read more
Loyalty made easy
Loyalty made easy Cybertill’s fully integrated loyalty module that increases engagement Almost half of consumers say they are more loyal to brands who they have a loyalty membership with, and 47% say they spend more with these brands.* Cybertill’s connected... Read more
Franchise integration made easy – honestly!
Often associated with fast food outlets and off licences, franchising gives people the opportunity to buy into an established operation and provides businesses with the ability to expand without investing heavily in setting up a new shop. However, franchise... Read more
Why we’re shouting about mPOS
Innovation that stands out from the crowd Cybertill’s powerful mPOS solution is a fully integrated retail management platform that gives retailers the flexibility to serve customers, anywhere at any time, even without an internet connection. Providing retailers with a... Read more
Pop-up shops: short-term space for long-term gain
Possibly the most versatile form of retail, pop-up stores are on trend. Retailers have gone from taking up space in quirky empty units or a small counter within a shopping mall, to festivals and events, in order to improve engagement with consumers. One thing for... Read more
Flagship stores: go Nike or go home
It’s 12⁰C on 5th Avenue, NY and I’m feeling full of the joys of spring, plus a little jet lagged. Stood outside St Patrick’s cathedral, I look across the road, not to the Art Deco statue of Atlas with the world on his shoulders outside the Rockefeller Centre, but to... Read more
A retailer’s plight of sustainable fashion
Less than 1% of material used to produce clothing is recycled into new clothing at the end of its life. In a world where recycling is becoming increasingly crucial to the survival of human kind and the animal kingdom, why are fashion retailers so slow to react to the... Read more
Ultimate guide to ecommerce success
Can you believe that Generation Z probably don’t remember a time before ecommerce? As a middle Millennial I can’t believe that I probably have more nostalgic memories akin to someone 20 years older than me, than I do to someone 10 years younger. There was a time that... Read more
6 ways to win big with workshop EPoS integration
If you closed your eyes and thought about in-store services, nine times out of ten, you’d think of customer service, and you’d be right, but there’s more to services than a friendly shop assistant. It also depends on what shop you’re thinking of. Stores have become... Read more
The importance of retail data to drive decisions
Data and analytics. Two words that can either strike excitement or dread in a person. But in this tech-driven world and especially when looking at retail technology and successful omnichannel retailing, data and analytics should be the DNA of any retail business.... Read more
Boots vs Superdrug: Battle of beauty loyalty
I’m officially a convert. After much deliberation I decided to jump ship and sign-up to Superdrug’s loyalty scheme: Health & Beautycard. I must admit, one of the main reasons to signing up was because they have opened a store at my nearest retail park, and I’m... Read more
Future shopper and technology trends driving the retail revolution
Yesterday Cybertill sponsored and exhibited at Omnichannel Futures 2019. Hosted by The Retail Bulletin, it was a day for networking and interesting talks that aimed to identify retail trends, the gaps in retail, process and thinking. Speakers covered topics such as... Read more
SMEs winning the CRM battle
Contributing over a third of SME turnover, retail is big business, especially when there is still so much uncertainty around consumer spending – I’m not mentioning the B word. Survival in retail has always been difficult, how many times have you walked into a shop and... Read more
Gen Z Market Research 2019
Gen Z Market Research 2019Gen Z are largely misunderstood, and much like Millennials, are pigeonholed by the media. Lazy, selfish, swipe zombies, insatiable in their quest for makeup tutorials and cat videos. But what is actually relevant when it comes to how they... Read more
Supplier management: It’s not as difficult as you think
Selling more and stocking less sounds like utopia for retailers, and with consumer expectations for instantaneous access to products sky rocketing to a new level, supplier management is crucial to retail success. Instant access to products isn’t new, and in the words... Read more
Expectation vs reality: keeping customers loyal
Only 27% of retailers offer a loyalty scheme (Cybertill, 2019). I was surprised at this stat. It feels like every time I buy something from a shop I’m asked if I have a loyalty card – and I buy from lots of shops. Still, what are the other 73% doing and how are they... Read more
What is drop shipping and why should you care?
The store of the future has opened in Sweden, Gothenburg to be precise. I’d never heard of FÖMO until I was researching showrooms and pop-up stores and as soon as I read about it, I was intrigued. They describe themselves as a ‘pop-up concept store that introduces... Read more
8 EPoS secrets to vitalise visitor attractions
When I was a kid, one of the highlights of the school year was being taken to the World Museum – what 10-year-old wouldn’t be fascinated by a real mummified hand or a room full of sarcophagi? But arguably the highlight would be the 10 minutes we’d get to spend in the... Read more
Case Study: Postmark
Postmark: 10 years of success After more than 25 years in the card retail industry, 2018 saw Postmark celebrate the start of one of their biggest years for growth ever. Starting with just a single store, the multi-award-winning card store has flourished, currently... Read more
EPoS success for Postmark card and gift retailer
Postmark Case Study More than a decade of delivering EPoS success with Cybertill, independent card retailer Postmark are a multi-award winning retailer with locations across London and a thriving online ecommerce site. Download the case study to find out how Postmark... Read more
Visitor Attractions: Retail trends 2019
Visitor Attractions: Retail trends 2019 Overseas leisure visitors say that their primary reasons for visiting the UK is to experience our history, heritage and world-leading culture. The spending power of these visitors is forecasted to be 7.1% higher than last year,... Read more
Manx Telecom crafting its own consultancy days
Manx Telecom Case Study This customer success story looks at how Manx Telecom crafted their own bespoke consultancy days with Cybertill to improve retail operations. Download this case study and discover: Bespoke Consultancy for a Better Way of Working Operational... Read more
Case Study: Manx Telecom
Manx Telecom: Crafting Consultancy Days Manx Telecom is the leading communications supplier on the Isle of Man, employing over 300 people across the business with 30 of those in its dedicated store in Douglas. They offer a full range of fixed line, mobile, broadband,... Read more
Loyalty Schemes: Trends in Fashion Retail
Loyalty Schemes: Retail Trends in Fashion Retail trends in 2019 will centre around strategies for maintaining customer loyalty. Customers are growing increasingly time-poor with an astonishing amount of choice, wanting real, instant and obvious value when shopping... Read more
Rachel is a social media superstar who is responsible for growing Cybertill’s social media networks and marketing communications activities. She started her career as an intern at a national charity and within the space of a year has progressed rapidly into her current role with Cybertill.
Rachel has a Masters Degree in Digital Marketing from Liverpool John Moores University. I think it’s fair to say she knows her stuff!
Connect with Rachel on LinkedIn.