Charity size

Charity retail is more than selling donated goods. Often, there is unknown stock being delivered to unknown locations at unknown times; making it difficult to keep track of and make the most of Gift Aid donations. Cybertill understand that this, along with improving supporter and donor journeys, whilst maximising revenue and capturing Gift Aid is important to charities of all sizes, which is why we developed CharityStore. 

Benefits of charity retail software

Our software platform helps small charities manage a single store, and helps larger national charities manage their supply chain, stores and multi-channel presence.

Gift Aid

Automate the Gift Aid process and eradicate all missed Gift Aid sales, while reducing the time it takes to process transactions at the till.

Supporter and donor CRM

Keep all compliant supporter and donor data within the CRM module, securely, whilst tracking their activity across your estate.

Stock control on donated goods

Enables you to manage and view stock and identify what products are selling where and for what price – all in real-time.

Cybertill and charity retail

Charity retailers have many things in common no matter what size they are. They rely on the kindness of people donating goods, money and time to supporting a worthy cause.

Whilst there are similarities, there are also differences too, in terms of how charities manage their estate and the systems they require. Wherever you are on your technology journey, Cybertill can help. We have helped charity retailers comply, grow and most importantly raise more funds for their causes.

CharityStore highlights


EPoS software

Process transactions and access stock, sales, donations and supporter data in real-time anywhere from multiple devices.


Gift Aid

Make your donations go further by claiming up to 25% more with the easy to use and automated Gift Aid module.


Electronic donor sign-up

Sign-up donors anytime, anywhere with electronic donor sign-up, saving admin time and reducing the cost of storing signed donor declaration forms.



Integrate your brick and mortar stores with your online and eBay shops, widening your supporter reach and increasing revenue.


Supporter management

Customer relationship and management tools to boost donations and retain loyal supporters.



Sell and print lottery tickets at the till and link up with your existing lottery provider, automating the entire process of selling tickets in-store.


Loyalty and supporter cards

Multi-functional supporter cards that can be used for Gift Aid, loyalty cards, gift cards and lottery cards.


Head office

Understand how your business is performing and access information from any location at any time with the back-office function in CharityStore. This ‘virtual head office’ means that if your management team are visiting shops, they can still access the system on any device to see how the shops are performing.


Supply chain

For larger charities with large and complex retail operations, CharityStore lets you track purchase orders, partial shipments and deliveries with suppliers whilst monitoring weekly sales and stock intake from stores across the country.

“We had no way of seeing who needed what. Now we can see where the stock is, what’s selling and what isn’t. We have the facilities to easily transfer goods from one shop to another, and to order new stock from the warehouse.”

Mike Picken, former Retail EPoS Manager, British Red Cross

Join over 400 charity & hospice retailers across the UK and Ireland by making CharityStore your till system of choice

One of our expert retail consultants will be in touch to go through your needs in detail.
We will only use your contact details in line with our privacy policy

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