The ExtraCare Charitable Trust has selected Cybertill’s Charity EPoS and gift aid solution to help manage its sixty charity stores, which are mainly located in the greater Midlands region. The Cybertill solution will help the retail arm of ExtraCare to optimise its performance and raise additional funds.
The organisation has experienced phenomenal growth throughout its retail estate and in the last five years shop numbers have doubled, with a further six shops due to open in 2011.
Alison Whittingham, Managing Director, ExtraCare Shop Ltd, said,. “With so many stores we (ExtraCare) were struggling to manage them as efficiently as we would have liked. Our incumbent point-of-sale system for the stores is electronic tills. These bring their own challenges as they don’t manage stock in-store and nor can they process and automate gift aid. By choosing Cybertill’s charity EPoS system, we will be able to facilitate gift aid across the estate. Not only will this boost revenue with in the stores but we will also have an EPoS system that can help manage our stock holding across the estate more efficiently,”
The ExtraCare Charitable Trust was founded in 1988 and currently operates 11 retirement villages and 18 housing schemes throughout the Midlands and the North. ExtraCare works with local authorities and other bodies to provide the level of care that the residents of the schemes and villages require which enables them to live independently and achieve an enjoyable quality of life.
“By deploying Cybertill we know we can generate a return on investment. Our predictions are based on a cautious uptake of gift aid, but we aim to deliver a return on investment within 30 months.” Whittingham continued.
Ian Tomlinson, Chief Executive at Cybertill stated. “Cybertill has a proven charity EPoS solution that includes automating the process of reclaiming gift aid. There are many retailers in the charity sector, already benefiting from using Cybertill. Part of the appeal of the Cybertill system is that it is cloud based, so the EPoS and gift aid system is hosted on the web. This means charities and hospices do not have to host EPoS software on their own servers in-house nor is there the need to purchase additional server hardware. Not only is this more secure for charities but it is a real cost saving too. Cybertill looks forward to working with The ExtraCare Charitable Trust to help them optimise their retail operations and raise more funds to help the charity continue its good work.”