by rachel abraham | Jan 16, 2019
The store of the future has opened in Sweden, Gothenburg to be precise. I’d never heard of FÖMO until I was researching showrooms and pop-up stores and as soon as I read about it, I was intrigued.
Read more
by rachel abraham | Jan 15, 2019
After transitioning in 2012 to Cybertill’s single platform Cloud solution, RetailStore, Mark and his dedicated team saw instant benefits to the further enhancements and product development, and has now set his sights on growing the business further by opening another five flagship stores this next coming year.
Read more
by rachel abraham | Jan 7, 2019
Is part of your retail business strategy to go omnichannel? This blog post looks at the 6 key benefits that come with implementing a true omnichannel retail management software platform.
Read more
by rachel abraham | Dec 17, 2018
This report holds a data deep-dive into the current loyalty scheme offering in fashion, and an insight into what really encourages repeat purchases in customers.
Read more
by rachel tonner | Dec 14, 2018
Cybertill’s fully integrated end-to-end retail management platform for multi-store retailers is hard to explain unless you see it yourself. This 56-page document explains the RetailStore platform in-depth.
Read more
by rachel abraham | Sep 6, 2018
In the fast-paced retail environment of today, customers have endless choice both offline and online, it can be hard for retailers to entice the always-on Generation Z when there is so much competition
Read more
by rachel abraham | Aug 14, 2018
With the hot and stormy weather set to continue through till August, the retail revenue potential of the August bank holiday is set to be a scorcher! But, is every retailer prepared for the upcoming extended peak shopping period?
Read more
by rachel abraham | Jul 1, 2018
Sportswear retailer O’Neills is steeped in Gaelic sports tradition. Founded in Dublin over 90 years ago, O’Neills initially specialised in manufacturing Footballs and Hurling Balls, but have since developed into manufacturing and retailing entire ranges of sportswear and accessories, for sports such as Hurling, Gaelic Football, rugby, soccer, hockey, boxing and many others.
Read more
by rachel abraham | May 3, 2018
Each time a consumer is exposed to a better digital experience, their expectations for all experiences are reset to a new higher level
Read more
by rachel abraham | Feb 20, 2018
Is 2018 the year to review your retail system? If you’re thinking about investing in a new or updated EPoS retail system, consider offering a loyalty program function that integrates into the back-end system, giving you the opportunity to be innovative with your promotional strategy, and keeping your customers engaged and interested.
Read more
by rachel abraham | Dec 15, 2017
Over 70% of retailers are expecting Christmas 2017 sales to be as good as or an improvement on 2016, so what can retailers expect from the festive shopping period?
Read more
by rachel abraham | Dec 11, 2017
How can you enhance customer experience? Retail is much more than selling a product in a shop. In 2017 we have seen the rise of the customer experience and UK retailers are battling it out to be at the forefront of the trend
Read more
by rachel abraham | Oct 24, 2017
3 things to consider when developing your multi-channel retail strategy for 2018 and beyond
Read more
by rachel abraham | Sep 22, 2017
What will you and your retail customers want in 2020? 5 things to consider to future proof your retail business and EPoS software.
Read more
by rachel abraham | Sep 13, 2017
Retailtainment, a new in store approach to growing customer expectations and demands shaped by the retail climate and the unprecedented shift in the way consumers are choosing to shop.
Read more
by rachel abraham | Sep 1, 2017
Often forgotten, the staff behind the counter are the ones working long hours and trying to keep up with the demands of so many people at once.
Read more
by rachel abraham | Aug 11, 2017
How retailers can win the inventory battle. As sales start and unsold stock piles high in backrooms across the UK, Cloud EPoS innovator Ian Tomlinson of RetailStore argues that there is a simple solution to the mass problem of dead stock.
Read more
by rachel abraham | Jun 30, 2017
2017 has seen many retailers in a continual state of flux as they review internal processes, activities and IT structures in-order to drive efficiency and experience through consolidation, diversification and technology infrastructure.
Read more
by rachel abraham | Jun 12, 2017
They have been using technology since their teens and have been privy to (and sometimes responsible for) the very latest digital advances in our lifetime
Read more
by rachel abraham | May 9, 2017
Live from RBTE 2017, Olympia, London London’s Olympia was effervescing with new ideas and new opinions about how retail is reinventing itself in 2017 and no more so than the opinions around the in-store experience. Download: retail is reinventing On the upper tier of... Read more
by rachel abraham | May 4, 2017
Today’s consumer and their expectations are rapidly changing and both multi-channel retail and omni-channel experience have become the norm.
Read more
by rachel abraham | Mar 27, 2017
With the diverse nature of today’s consumer, a less fragmented approach to the overall retail experience is crucial. Technology has helped shape customer relationships and streamline their retail experience; whilst enabling retailers to create and nurture customer... Read more
by admin | Mar 8, 2017
The Online, In-store and Mobile Omni-Channel Challenge All retailers must make deliberate decisions on what to do next and agility will be crucial. Faster delivery, low friction transactions and excellent customer service are at the core of retail. There are no longer... Read more
by admin | Feb 28, 2017
“The two main themes in retail at the moment are click and collect and the customer experience, which are both part of the overall omni-channel focus in retail at the moment”. Oliver Tress CEO of Oliver Bonas. The latest retail report, Retail Reinvented: Market... Read more
by rachel abraham | Jan 17, 2017
Christmas retail figures can cast a spell of hope or despair for the year ahead when they are finally made public in January.
Read more
by rachel abraham | Dec 20, 2016
This Christmas has seen a massive marketing push for fast delivery as the deadline of the 25th December approaches.
Read more
by rachel abraham | Nov 30, 2016
Liverpool One is a great example of creating a multi-channel retail approach and delivering Omni-channel experience. One every retailer can learn something from.
Read more
by rachel abraham | Oct 13, 2016
What do retailers need to be considering in 2017 in terms of Omni-channel, retail system software, multi-channel expansion and EPoS? Innovation, experimentation and process efficiency are top of the agenda to deliver the convenience and profits we need.
Read more
by rachel abraham | Oct 4, 2016
As a retail management system provider, customer service is something we place a strong focus on, pledging continuous improvement to ensure we’re providing retailers with the best possible experience both for their business and their customers. With this week being... Read more
by rachel abraham | Sep 19, 2016
We’ve been talking about omni-channel for a long time but are we any closer to making it an everyday reality for consumers? Back in autumn 2014, The Economist Intelligence Unit surveyed retailers to ask their top six barriers to improving customer experience and silos... Read more
by rachel abraham | Sep 15, 2016
The merging of the physical and digital retail environment which is changing how we need to think about retention and engagement. What worked before is now a strain on resource and exiting IT systems and no longer effective when it come to retaining are customer relationships. Seven simple things every retail can do with the right system to to increase retention.
Read more
by rachel abraham | Jul 29, 2016
Retail Technology 2017. Rethinking the Millennial Shopper The digital savvy, bargain buying and transient Millennial shoppers are often a hot topic amongst retailers. But how unique are these new breed of always online and connected consumers and what can we be... Read more
by rachel abraham | Jun 30, 2016
Premier UK visitor attraction The Imperial War Museum has five sites across the UK and uses Cybertill’s retail management software to improve stock control.
Read more
by admin | May 4, 2016
With the changing demands of the ‘always on’ consumer, who has high expectations of their shopping journey, independent retailers are increasingly focusing their energies on giving their customers a great experience to improve satisfaction, retention and in turn increase both cross-selling and up-selling.
Read more
by rachel abraham | Mar 2, 2016
As the popularity of Click-and-Collect continues to rise, this service is becoming key to driving conversions, both online and in the store, research from a new report by Cybertill, the leading cloud-based software innovator behind RetailStore, reveals. With almost... Read more
by admin | Apr 24, 2015
The process of returns in retail can be a bit of a sore subject for some – largely to due to associated costs and the difficulty in deciding the most efficient and suitable way of handling them across sales channels. This is especially true as the retail world... Read more