Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector.
National charity Barnardo’s work to transform the lives of the UK’s most vulnerable children, helping thousands of families each year build a better future. With over 700 shops across the UK, its retail operation generated £15m profit in 2018, 25% up on previous years.
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Making the switch from a manual retail system to EPoS doesn’t have to be as daunting as it sounds. In fact, it can be quite liberating to retailers of all sizes, freeing up time and resource to serve customers and sell more, rather than be tied down to admin work.
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One retailer who has taken this on board is Lush. With its new store opening right on our doorstep in Liverpool, it would have been rude not to take a peek.
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4 things retailers need to do now to secure consumer gift card satisfaction were the expectations are the same as their shopping experience across all channels.
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Cybertill’s connected out-of-the-box to the RetailStore CRM module, and fully configurable, Loyalty module can help you really make sense of your customer data and optimise your programme to deliver real value to your customers.
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77% of consumers would buy books second hand, whilst 62% would buy previously owned vinyl and CDs. (YouGov)When we look at a breakdown of these results, 82% of 35-44-year-olds selected that they would purchase books second hand, followed closely by the 45-54 age group (79%). Interestingly, 73% of Gen Z (18-24-year-olds) would by books second hand, along with 77% of 25-34-year-olds.
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Cybertill’s powerful mPOS solution is a fully integrated retail management platform that gives retailers the flexibility to serve customers, anywhere at any time, even without an internet connection.
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Possibly the most versatile form of retail, pop-up stores are on trend. Retailers have gone from taking up space in quirky empty units or a small counter within a shopping mall, to festivals and events, in order to improve engagement with consumers.
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In this tech-driven world and especially when looking at retail technology and successful omnichannel retailing, data and analytics should be the DNA of any retail business. Essential for growth, understanding and retail strategy.
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How can retailers use new technologies to capture the attention of customers?
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The store of the future has opened in Sweden, Gothenburg to be precise. I’d never heard of FÖMO until I was researching showrooms and pop-up stores and as soon as I read about it, I was intrigued.
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After transitioning in 2012 to Cybertill’s single platform Cloud solution, RetailStore, Mark and his dedicated team saw instant benefits to the further enhancements and product development, and has now set his sights on growing the business further by opening another five flagship stores this next coming year.
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Is part of your retail business strategy to go omnichannel? This blog post looks at the 6 key benefits that come with implementing a true omnichannel retail management software platform.
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This report features exclusive data from a Cybertill-sponsored YouGov consumer survey covering in-store technology, loyalty, omnichannel fulfilment and more.
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Eclectic independent homeware retailer After Noah, has been a Cybertill customer for nearly 15 years and recently celebrated its one millionth transaction through the Cybertill system!
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Cybertill’s fully integrated end-to-end retail management platform for multi-store retailers is hard to explain unless you see it yourself. This 56-page document explains the RetailStore platform in-depth.
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Calling all retailers: how can you excite customers with your EPoS system while making sure you’re making the most of your operations? Cybertill looks at 10 key considerations for retailers reviewing their retail management software.
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Paul A. Young is a groundbreaking and inspirational chocolatier. He has three shops in London and uses Cybertill’s RetailStore system for EPoS and retail management within the shops.
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Read the new blog from Cybertill with 7 benefits to improving your collection and delivery service.
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Sportswear retailer O’Neills is steeped in Gaelic sports tradition. Founded in Dublin over 90 years ago, O’Neills initially specialised in manufacturing Footballs and Hurling Balls, but have since developed into manufacturing and retailing entire ranges of sportswear and accessories, for sports such as Hurling, Gaelic Football, rugby, soccer, hockey, boxing and many others.
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Supporting hospice retailers looks at the benefits EPoS can bring to the hospice retail sector and how four of Cybertill’s customers have benefited from the charity retail platform.
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Each time a consumer is exposed to a better digital experience, their expectations for all experiences are reset to a new higher level
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Was Black Friday 2017 worth the hype? Early results are in and it looks like online retail out performed in store shopping, but what can UK retailers do to prepare for the Christmas period and future sales events?
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In this world of social media and celebrity influence, Millennials are more reluctant to save their money, opting to spend on experiences and high impact low-cost fashion, becoming the drivers for the internet shopping boom.
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3 things to consider when developing your multi-channel retail strategy for 2018 and beyond
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Retailtainment, a new in store approach to growing customer expectations and demands shaped by the retail climate and the unprecedented shift in the way consumers are choosing to shop.
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Often forgotten, the staff behind the counter are the ones working long hours and trying to keep up with the demands of so many people at once.
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They have been using technology since their teens and have been privy to (and sometimes responsible for) the very latest digital advances in our lifetime
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Landmark heritage site St Paul’s Cathedral is one of the most loved UK tourist venues, using Cybertill’s retail management software to modernise their retail operation.
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The world’s leading offshore sailing brand, MUSTO, has deployed Cybertill’s cloud based PoS system across its twenty UK retail stores.
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