Cybertill, the leading supplier of cloud based retail systems in the UK, has been shortlisted in the Best Application of Technology at the Big Chip Awards 2012. Cybertill’s entry showcased how charity retailer, Dove House Hospice has benefited from Cybertill’s cloud based retail system. The Big Chips are far and away the biggest digital awards outside London and the second longest running in the UK.

Cybertill is the leading supplier of gift aid software and EPoS (electronic point of sale) software to charities in the UK, with an estimated 1 in 3 UK charity shops using Cybertill.  Cybertill has recently developed a new solution called “Advanced Gift Aid”. Dove House Hospice, a charity retailer in Hull with 31 shops, has achieved some outstanding results by using Cybertill’s new Advanced Gift Aid software. For example on average Dove House have increased gift aid* revenue by further 20%, reduced fraud in-store and are now able to manage stock on donated goods in store. This last year Dove House has been able to claim in excess of £100,000 in gift aid from HMRC.

Founder and current CEO of Cybertill, Ian Tomlinson, said, “On today’s high streets charity shops actively compete with mainstream independent and multiple retailers for a share of the consumer’s wallet. With the current economic environment this is not without its challenges; from charity retailers operating on much tighter budgets than their peers and to the quality of many donations deteriorating as we, the public, hold on to clothes and other items for longer before donating them, as may households continue to feel the economic squeeze. With that in mind we’re delighted that Cybertill’s EPoS and gift aid software has helped Dove House Hospice improve the efficiency of its business and helped raise even more money.”

*Many charities now reclaim Gift Aid on donated goods in their charity shops. Gift Aid allows charities to reclaim the tax paid on donated goods by UK taxpayers (with donors’ consent), typically 25p in every pound. HMRC has set out strict guidelines on the procedures around Gift Aid and the reclaim process is administratively intensive. Cybertill has introduced Advanced Gift Aid software, which integrates with its retail point of sale system, and this automates Gift Aid processes for charities and in addition guarantees to eradicate all missed Gift Aid sales and increase the revenue a charity takes through Gift Aid.


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