With over 700 Barnardo’s shops to roll out in, the Cybertill team had to work hard to ensure that things ran smoothly with the introduction of our charity retail system CharityStore. As part of the roll out, 24-hour support was available online, as well as a dedicated Cybertill Account Manager, allowing Barnardo’s to make the most of our cloud solution.
Jennifer Murphy, Account Management Team Leader at Cybertill explains; “We’re very happy with how our charity EPoS roll-out has gone with Barnardo’s. In the first 3 months, we managed to deploy CharityStore in over 50 of their stores, which is a testament to the fantastic team here at Cybertill and at Barnardo’s, and I’m really looking forward to working with them on a regular basis as their dedicated Account Manager.”
The Tech. awards, which takes place on the 13th September in London, aims to “highlight the best in how technology is enhancing customer experience, how it is revolutionising the retail supply chain, the cleverest digital ideas, and the most successful teams who are helping to lead the change for a new retail world” and we could not be happier to be considered with our charity retail system!
It was fantastic working on the Barnardo’s charity EPoS roll out, and we felt rewarded knowing that we have provided the charity with a means to enhance their retail business processes and increase their Gift Aid! We look forward to working with them now, and in the future, as we support them and their amazing volunteers on their retail journey.
Roy Clark, Director of Retail and Trading, said that “Investing in charity EPoS is an essential move into the digital realm for our retail chain, giving us a vast amount of consumer insight and enabling the simplification of processes both on and off the shop floor”. “We managed to deploy Cybertill’s CharityStore retail management platform very quickly. Immediately after the initial roll out, we found that Gift Aid already increased by 12%. We’re very happy that we chose Cybertill.”
We are up against some brilliant brands/teams in the Tech Team of the Year category including:
- Argos, In Store Digital Overhaul
- Boohoo with Syte Technology, Visual Search Technology
- Bünting with RELEX Solutions, Innovation Produces Results
- EDITED, Customer Success as a Culture, Not a Department
- Tesco, Tesco Technology Team
- Vodafone, Vodafone Tech Team
- (And of course) Barnardo’s with Cybertill, EPoS Roll out
Cybertill CEO Ian Tomlinson has congratulated the team involved in the charity retail system roll out; “Being shortlisted for the Retail Week Tech. awards is an incredible achievement. This award is a well-earned recognition that you all deserve”
“I’m very proud of you all. This is a great achievement.”
Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector. She started her career as an intern at a national charity and has progressed rapidly into her current role with Cybertill.
Rachel has a Masters Degree in Digital Marketing from Liverpool John Moores University. I think it’s fair to say she knows her stuff!