3 mins read Read how W M Nicholls has improved customer service with real-time stock visibility, inter-branch transfers and an intuitive loyalty scheme.
“We like the ‘liveness’, or the speed at which we can see things and react to things. For all staff they can see stock straight away, or if they want to move stock, they can pull stock from another store and they trust that the stock is correct and accurate, and not in somebody’s hand or been sold an hour ago.”
Luke Turner, Website Manager, W M Nicholls
Rachel is passionate about retail and the ever-changing retail technology environment, with a keen eye for upcoming retail trends that are set to shake up the sector. She started her career as an intern at a national charity and has progressed rapidly into her current role with Cybertill.
Rachel has a Masters Degree in Digital Marketing from Liverpool John Moores University. I think it’s fair to say she knows her stuff!
Connect with Rachel on LinkedIn.